How Independent IT Consultants Became IT Sales’ Worst Nightmare
I once watched a three-person accounting office get sold a “voice-optimized SD-WAN appliance” designed to manage Quality of Service for VoIP.
Their entire office was smaller than most living rooms. They had two phones.
That device was built for multi-site corporations, not a tiny professional office with a handful of endpoints.
It was a textbook example of overselling, a shiny piece of hardware that looked impressive on paper but made zero practical sense in context.
What they actually needed was a simple, cloud-based VoIP system that would have cost a fraction of the price, scaled easily as they grew, and required no on-site maintenance.
The sales pitch that sealed the deal?
“Enterprise-grade reliability. Voice-optimized performance. Future-proof networking.”
What it really meant was: someone hit their quota.
When Selling Replaces Solving
After years in the MSP world, you start to notice the pattern. The meetings, the demos, the buzzwords, they all sound familiar because the game is the same: sell first, solve later.
Sales teams aren’t villains. They’re simply operating in a system that rewards volume, not value. But that system pushes technology into businesses that don’t need it, don’t fully understand it, and will never use half its features.
And when the goal is the sale, the client’s actual needs fade into the background.
That’s the moment an independent consultant walks in and everything changes.
Why Independence Is a Threat
Independent consultants aren’t tied to vendor quotas or kickbacks. We don’t need to sell a particular brand or license tier to keep the lights on. Our loyalty is to the client’s outcome, not the salesperson’s commission statement.
When I review a network proposal and start asking questions like:
“Why does a ten-user firm need enterprise firewalls with multi-site failover?”
“Why is this small non-profit paying for advanced productivity suites when they only use email?”
“Why are you renewing services no one has logged into in over a year?”
…the room usually gets quiet.
Because independence exposes inefficiency and inefficiency drives revenue.
The VexHelix Way: Honesty Over Hype
At VexHelix Consulting, everything is built around a simple belief: Honest IT saves money, time, and sanity.
We don’t sell products. We make sure you’re using the right ones and only the ones you actually need.
That might mean cutting redundant software, simplifying your infrastructure, or even telling you that your current setup is fine as-is. Because sometimes the smartest IT decision is not buying anything at all.
We’re not here to sell complexity, we’re here to untangle it.
The Bigger Picture
Technology is supposed to empower businesses, not drain them. Yet every year, countless small companies get buried under unnecessary hardware, bloated subscriptions, and “solutions” that only serve someone else’s sales target.
Independent IT consultants exist to push back against that, to give business owners a trusted ally who speaks both tech and business.
So yes, IT sales might hate independent consultants. But the clients who’ve been oversold?
They love us.
Because independence isn’t rebellion. It’s responsibility.
Want peace of mind knowing your IT decisions are driven by need and not sales?
Contact VexHelix Consulting today and get clarity you can count on.